Get in Touch With Us
Got a question about how we review casinos not on Gamstop, spotted something on the site that needs a second look, or just want to say hello? This page covers how to reach us and what you can expect once you do.
How to Reach Our Team
Email is the best way to get in touch. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected]
A quick summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a query about a specific brand, a general question about how non Gamstop casinos work, or feedback on our best non Gamstop casinos rankings.
What We Can Help With
- Questions about the sites we cover — If you want more detail on how a particular brand from our list operates, what payment methods it supports, or how its welcome offer is structured, ask us directly.
- Corrections and updates — Bonus terms, licensing details and game libraries at casinos not on Gamstop change often. If something looks out of date, we want to know so we can check it.
- Content suggestions — If there's a topic around gambling sites not on Gamstop you'd like us to cover in more depth, tell us what's missing.
- Partnership or editorial enquiries — If you represent a brand or an organisation and want to discuss working with us, introduce yourself and explain what you have in mind. Commercial relationships never determine how a brand is ranked on this site.
- Support and self-exclusion questions — If you or someone you know wants information on managing gambling activity, including how self-exclusion tools work outside the standard scheme, mention this in your message and we'll point you towards relevant guidance.
What Happens After You Send a Message
A real member of our team reads and responds to every enquiry — we don't rely on automated replies to close things out. Our usual response window is two working days, though it can run a little longer if we're mid-way through updating our reviews or checking a new offer.
If your question relates to a specific operator's terms, such as wagering requirements on a bonus or minimum deposit amounts in GBP, we'll do our best to point you to the operator's own terms and conditions where our review doesn't already cover it, since those figures can change without notice.
Before You Get in Touch
A few things are worth checking first, since they cover most of the questions we receive:
- Our Best Non Gamstop Casinos page lists current rankings, editorial ratings and the headline welcome offers for each brand we cover.
- Offer terms — minimum deposit, wagering requirements, free spin values and expiry dates — sit alongside each listing, but always double-check the operator's own site before depositing, since these details can be updated by the casino at any time.
- We're an independent comparison resource. We don't process deposits, withdrawals or account queries on behalf of any casino — those need to go directly to the operator's own support team.
Keeping Our Coverage Honest
Reader feedback genuinely shapes how we maintain this site. If something we've published led you to expect one thing and you found another once you signed up, we want to hear about it so we can review the listing. Equally, if you've had a straightforward experience with a brand featured here, that helps confirm what we've already reported.
This site is intended for readers aged 18 and over. If you're contacting us with a query related to your own gambling activity, please be as specific as you're comfortable being — it helps us give you a useful answer rather than a generic one.
Thank you for taking the time to read this far. We look forward to hearing from you.